


@dyliss_official
Our #DyLovers!





Why choose DYLISS?
Lasting Results Always
Hair Health First
Premium Styling Technology
Easy 14-Day Returns
Questions about your Dyliss?
Frequently Asked Questions
How does the warranty work?
All DYLISS appliances have a 3-year warranty against manufacturing defects. Write to contacto@dyliss.com with your order number and we will take care of everything.
Can I return it if I don't like it?
Yes. You have 14 days after receipt to return it, provided the item is in good condition and in its original packaging.
How long does it take to get home?
Delivery in Portugal takes 4 to 7 business days with express shipping, or 5 to 10 business days with free shipping. You will receive the tracking code via email as soon as the order is dispatched.
Is shipping free?
Yes, free shipping applies to all orders (5 to 10 working days). Express shipping costs €4.90 and is free on orders over €99.90.
What payment methods do you accept?
Card (Visa, Mastercard, Maestro and American Express), MB WAY, Apple Pay, Google Pay and Shop Pay. With Klarna you can pay in 3 interest-free installments.
How do I track my order?
As soon as your order leaves the warehouse, you will receive an email with the tracking code. Simply click the link to see where it is at any time.
Does it work on dyed or chemically treated hair?
Yes. As they work with controlled temperature and negative ions, you can use them on colored, highlighted, or straightened hair. If your hair is very damaged, start with the lowest temperature.
What voltage does it have? Does it work in Portuguese sockets?
Yes, they do. The devices are dual-voltage or 220V and come with a European plug, ready to use in Portugal. The exact voltage for each model is in the product description.
Do you ship to the Azores and Madeira?
We do ship. The delivery time is longer than on the mainland and the shipping cost is calculated for your address at checkout. If you have any questions before purchasing, write to contacto@dyliss.com
What if the product arrives defective?
Email contacto@dyliss.com with your order number and a photo or video of the issue. We will handle the replacement or refund at no extra cost to you.


