Contact

Do you have any questions about your order, our products, deliveries, or returns? The Dyliss team is here to help you.

Email: contacto@dyliss.com

We typically respond within 24 hours, Monday to Friday.

Once your order has been shipped, you will receive a confirmation email with your tracking number.

You can track the delivery status at any time via the “Track Order” section available on our website.

We deliver to Portugal, the United Kingdom, and several European countries.

After order confirmation, the preparation and processing time is 1 to 3 business days.

Once shipped, the estimated delivery time is 4 to 7 business days with express shipping, or 5 to 10 business days with free shipping.

Delivery times may vary slightly depending on the destination, the courier responsible for the delivery, and peak periods.

If you wish to return your order, you may request a return within 14 days of receiving your order.

Before returning any item, you must contact us via email at contacto@dyliss.com to receive the relevant return instructions.

For any questions related to orders, products, payments, deliveries, returns, or refunds, you can contact us at contacto@dyliss.com.

Our team will do everything possible to respond as quickly as possible.

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